Doug Whitfield

Doug Whitfield at

  • Interact with end users on technical problems. 
  • Tier 1, 2 and 3 support for CentOS and related open source products. 
  • Drive resolution of those problems, which include: 
    • Open source software issues.
    • Questions around open source software usage. 
    • Questions around use and best practices. 
  • Review of the architecture and design where software is implemented. 
  • Conduct professional services and training engagements. 
  • Research, understand, and advocate open source software. 
  • Interact with various open source communities. 
  • Drive early resolution of issues. 
  • Be a part of the on-call rotation. 
  • Present knowledge via articles, blogs, and conference presentations.  
  • May require 15% travel while completing on-site consulting.